lucky game Terms and Conditions — What You Agree to When You Play

You must be at least 18 years of age to register an account and use the lucky game platform. By completing the registration process, you confirm that you meet this age requirement and that all information you provide is accurate, complete, and up to date. Each person may hold only one account on the platform — duplicate accounts are not permitted and may be closed without prior notice. You are solely responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. If you suspect that your account has been accessed without your authorisation, you must notify us immediately through the contact details provided on the platform. lucky game reserves the right to verify your identity at any point and to request supporting documents before processing withdrawals or activating certain account features.

All transactions on the lucky game platform are processed in Philippine pesos (PHP). Deposits are credited to your account once the payment has been confirmed through the relevant payment channel, which may include GCash, Maya, or online banking services available in the Philippines. Withdrawals are subject to identity verification and may require additional processing time depending on your account status and VIP tier. You may only withdraw funds to a payment method that is registered in your own name — third-party withdrawals are not permitted under any circumstances. lucky game does not charge fees for standard deposits or withdrawals, but your payment provider may apply their own charges. Any funds deposited must be used for entertainment purposes on the platform and may not be transferred to other users or used for any purpose outside the platform's intended functions.

The lucky game platform is intended solely for personal entertainment purposes and may not be usedfor any commercial, fraudulent, or unlawful activity. All casino-style games and sports betting markets available on the platform are governed by individual game rules, which are displayed within each game or betting section. You agree to abide by those rules at all times, and any attempt to manipulate game outcomes, exploit technical errors, or use automated software to interact with the platform is strictly prohibited. Bets that have been confirmed and accepted by the system are final and cannot be cancelled or reversed by the player after the fact. lucky game reserves the right to void any bet or game result where there is evidence of system error, data feed failure, or any form of irregular activity that affects the integrity of the outcome. The platform is accessible via mobile browser and desktop without requiring any app download, and you are responsible for ensuring that your device and internet connection are suitable for uninterrupted play. Any winnings generated through prohibited conduct may be forfeited, and the relevant account may be suspended or permanently closed at the platform's discretion.

The lucky game VIP programme rewards players for their activity across casino-style games and sports betting, with tier progression unlocking benefits such as faster withdrawals, higher limits, and exclusive offers. Participation in the VIP programme is subject to the specific terms applicable to each tier, which are outlined on the VIP page. Any bonuses, promotions, or rewards credited to your account are subject to their own terms and conditions, including wagering requirements that must be met before associated funds can be withdrawn. Bonuses may not be transferred between accounts and are intended solely for the account holder to whom they were issued. lucky game reserves the right to modify, suspend, or discontinue any aspect of the VIP programme or bonus structure at any time, with reasonable notice provided where possible. Attempting to abuse bonus offers — including through the use of multiple accounts or coordinated play — will result in the forfeiture of the relevant bonus and may lead to account suspension. All VIP tier calculations and bonus credits are determined by the platform's internal systems, and the platform's records shall be the definitive reference in any dispute relating to tier status or reward balances.

Your personal information is collected and processed in accordance with the lucky game Privacy Policy, which explains what data we collect, how it is used, and the rights you have as a Filipino player. By registering an account, you consent to the collection and processing of your personal data as described in that policy. You are responsible for keeping your account password secure and for logging out of your account when using shared or public devices. lucky game will never ask you to share your password through email, chat, or any other communication channel — any such request should be treated as fraudulent and reported immediately. The platform uses industry-standard security measures to protect your account and transaction data, but you acknowledge that no online system can guarantee absolute security. If you wish to update your personal details or request the deletion of your account data, you may do so by contacting the platform's support team through the details provided on the FAQ page. All data handling practices comply with applicable Philippine data privacy regulations.

lucky game is committed to promoting responsible gaming and providing Filipino players with the tools and information they need to keep their entertainment experience safe and enjoyable. The platform is strictly for adults aged 18 and above, and we encourage all members to set personal limits on their activity and to take breaks when needed. If you feel that your gaming activity is becoming difficult to control, we strongly encourage you to visit the Responsible Gaming page for guidance, resources, and self-exclusion options. Self-exclusion requests are processed promptly, and once activated, access to your account will be restricted for the duration you have selected. lucky game will not send promotional communications to players who have activated self-exclusion, and any remaining balance in the account will be handled in accordance with the platform's responsible gaming procedures. We take our duty of care seriously and work to ensure that the platform remains a positive and controlled environment for every Filipino player who chooses to use it. Players who need additional support are encouraged to seek help from independent organisations that provide assistance with problem gambling in the Philippines.

lucky game provides the platform on an "as available" basis and does not guarantee uninterrupted access at all times, as scheduled maintenance, technical issues, or circumstances beyond our control may occasionally affect availability. The platform is not liable for any loss of data, missed bets, or financial loss arising from service interruptions, provided that such interruptions are not the result of wilful misconduct on the part of the platform. You use the platform at your own risk, and your sole remedy for dissatisfaction with the service is to stop using it and close your account. These Terms and Conditions may be updated from time to time to reflect changes in the platform, applicable law, or regulatory requirements. When material changes are made, we will notify registered players through the platform or by email, and continued use of the platform after the effective date of any update constitutes acceptance of the revised terms. If you do not agree with any updated terms, you should stop using the platform and contact support to close your account. For any questions about these terms, please visit the FAQ page or reach out to the support team.